THE KEY POINTS
The document informs the users with regard to how we hold and process your personal data, according to GDPR five points:
1) What information we collect
2) Where and how we store it
3) How we use it
4) How long we keep your information
5) What information is transmitted to a third party service and to whom
When accessing the site, we control information relating to identified or identifiable persons. The “Data controller” is Villa Terlina, Regione Dani 82, 14041 AGLIANO TERME (AT) Italy.
WHAT INFORMATION ISHELD
Website IT systems and software procedurescapture some personal information transferredautomatically by using the communication protocols of the Internet. The information is not associated with identified users, but it may be identified bydatacaptured and processed by a thirdparty service provider and allowing to identify the users who visit the site.The category includes: IP addresses and the computer domain names of the users visiting the site, the URIs (Uniform Resource Identifier), the identifying resources, the time at which the request is made, how the request is made to the server, the size of the file sent back, the numerical code indicating the state of server response (successful, error…) and the parameters relating to user’s operating system and computing environment.The data are used to obtain anonymous statistical information in relation to the use of the site and to its functioning; data may be used to ascertain responsibility in the event of cybercrimes and therefore held for the allotted time.
User’s information provided voluntarily
The discretionary, voluntary and direct sending of personal data through the form or by emailing the site addresses entail sender’s email address acquisition, in order to answer to the requests, as well as other particulars in your message. Gradually, the site will display special information for on-demand services.
Web service processing is carried out at the above location exclusively by the persons in charge or the sales managers responsible to contact people filling in the form or sending a message to the email of the site.The information captured by the web service will not be transmitted to thirdparty providers.
The collected information is held inside two password-protected encrypted databases.They are stored until the user exercises the right of cancellation or communicates us the cancellation from the contract by email.
PREVIOUSLY SUPPLIED PERSONAL INFORMATION DELETION
It is possible to delete the data previously supplied with the right of cancellation by clicking here
The site doesn’t intentionally capture user’s personal data. Cookies are not used to transmit personal information and the persistent cookies are not used to track users. The use of session cookies (they are not permanently stored in user’s computer and they expire once the browser closes) is strictly limited to session data transfer(random numbers created by the server), necessary to enable you to navigate the site safely and efficiently.The session cookiesin the siteavoid the need to use processing techniques which can potentially affect user’s navigation and do notallowto store users’ identifying data.
DATA COLLECTED ON AN OPTIONAL BASIS
Aside from what is agreed for the surfing data, users are free to provide personal information in the application forms or to request leaflets or other communications. Failure to provide them makes it impossible for us to do it.
Special safety measures are in place in order to prevent data loss, abuse ormisuse and unauthorized access.